Question:
What kind of transactions and services are available via telephone?

Answer:
Through the telephone, you may:

• Check account balances.
• Check fund performance.
• Request a confirmation of your account balance.
• Transfer balances from one fund to another.
• Request an eligible withdrawal (after notification of eligibility by Voya).
• Request a final distribution.
• Request Plan literature.
• Speak with a Voya Retirement Advisors Investment Advisor Representative.