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Colorado PERA Investor
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PERAPlus 457 Plan
Frequently Asked Questions
By participating in PERA’s 457 Plan, you are working to prepare for your future retirement. To help you find out more about your Plan, the following is a list of the most frequently asked questions.
I was just hired, how do I enroll in the PERAPlus 457 Plan?
Who do I call if I have questions on PERAPlus 457 Plan?
How do I contact a Participant Services Representative?
What kind of transactions and services are available via the telephone?
When are transactions effective?
Can I cancel a transaction after I receive a confirmation number?
Can I use my existing PIN to access my account information?
I forgot my PIN. How can I get another one?
How do I use the Self-Directed Brokerage Account?
What is the maximum I can contribute from my paycheck?
When can I expect my quarterly statements to arrive?
How do I request a 457 payout at the time I terminate PERA-covered employment?
How do I submit a Plan form?
Where do I send my loan payoff or partial loan prepayment?
How quickly can I get my money when I make requests for loans, withdrawals, and distributions?
How do I find out how much I owe on my loan(s)?
How many loans can I have at the same time?
What happens if I default on a loan?
Can I repay a loan even after it’s been considered “in default?”
I have a current loan and I'm on a military leave of absence. How do I handle my loan payments?
Can I use my 457 to purchase service credit?
What are the New York Stock Exchange holidays?
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