By participating in PERA’s 457 Plan, you are working to prepare for your future retirement. To help you find out more about your Plan, the following is a list of the most frequently asked questions.

• I was just hired, how do I enroll in the PERAPlus 457 Plan?
• Who do I call if I have questions on PERAPlus 457 Plan?
• How do I contact a Participant Services Representative?
• What kind of transactions and services are available via the telephone?
• When are transactions effective?
• Can I cancel a transaction after I receive a confirmation number?
• Can I use my existing PIN to access my account information?
• I forgot my PIN. How can I get another one?
• How do I use the Self-Directed Brokerage Account?
• What is the maximum I can contribute from my paycheck?
• When can I expect my quarterly statements to arrive?
• How do I request a 457 payout at the time I terminate PERA-covered employment?
• How do I submit a Plan form?
• Where do I send my loan payoff or partial loan prepayment?
• How quickly can I get my money when I make requests for loans, withdrawals, and distributions?
• How do I find out how much I owe on my loan(s)?
• How many loans can I have at the same time?
• What happens if I default on a loan?
• Can I repay a loan even after it’s been considered “in default?”
• I have a current loan and I'm on a military leave of absence. How do I handle my loan payments?
• Can I use my 457 to purchase service credit?
• What are the New York Stock Exchange holidays?



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