Frequently Asked Questions
When can I expect my quarterly statements to arrive?
Generally, quarterly statements are available no later than 15 business days after the end of the quarter. Beginning with your third quarter 2019 statement, your statement will be available exclusively online and you will no longer receive paper statements in the mail. You can update your Communication Preferences to sign up for edelivery and receive notifications when your statements are ready to view.
If you prefer to receive paper copies of your statements, you can update your Communication Preferences online or by calling 1-800-759-7372 and selecting the PERAPlus/DC option.