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PERAPlus 401(k) Plan
Frequently Asked Questions
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Who do I call if I have questions on the PERAPlus Plan?
How do I contact a Participant Services Representative?
What kind of transactions and services are available via...
When are transactions effective?
Can I cancel a transaction after I receive a confirmation number?
I was just hired and enrolled in the PERAPlus 401(k) Plan and...
How do I change my address for Plan information and transactions?
Can I use my existing PERA PIN to access my account information?
I forgot my PIN. How can I get another one?
How do I use the Self-Directed Brokerage Account?
When can I expect my quarterly statements to arrive?
How do I request a payout at the time I terminate...
How do I submit a Plan form?
Where do I send my loan payoff or partial loan prepayment?
How quickly can I get my money when I make requests...
How do I find out how much I owe on my loan(s)?
How many loans can I have at the same time?
What happens if I default on a loan?
Can I repay a loan even after it’s been considered “in default?”
I have a current loan and I’m on a military leave of absence...
Can I use my PERAPlus account to purchase service credit?
Who do I call if I have more questions?
What are the New York Stock Exchange holidays?
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Question:
I forgot my PIN. How can I get another one?
Answer:
Call PERA at 1-800-759-7372 (do not select the PERAPlus option) and speak with a PERA Customer Service Representative.