Frequently Asked Questions
How quickly can I get my money when I make requests for loans, withdrawals, and distributions?
Generally, withdrawal and distribution checks are mailed first class within three business days of receiving all of your signed forms and documents.
For loans, it takes about three business days after your initial loan request to generate a loan note. Providing the loan is approved, a check will be issued and mailed within three business days after the Plan receives your completed and signed documents.
Non-hardship withdrawals (after age 59½) and final distributions can be requested online or by the phone. The distribution check will be mailed within three business days. Hardship Withdrawal prefilled forms may also be created online. You may access the prefilled form at the Menu Option: Account, Withdrawals, Request a Withdrawal or by calling 1-800-759-7372 and selecting the PERAPlus option.