Frequently Asked Questions
Can I use my existing PERA PIN to access my account information?
You will need to log in using a User ID and password to access your account information online.
If you have not yet created your User ID and password to access your PERA account, you will first log in using your Social Security number (SSN) and PIN. You will then be prompted to create a new security user profile including a User ID and password. Once you have completed your security profile, you will only be able to log on using your User ID/password combination.
Note: You will still need to use your PIN when calling Voya to obtain Plan information or to speak with a Participant Services Representative.